Privacy Policy

Who is responsible

Ergys Shehu is responsible for personal information submitted directly through ergysshehu.com. The website is operated from Albania and is used to present creative work and receive professional inquiries.

Questions about privacy or requests concerning your personal information can be sent to the contact email shown below.

Information collected

When you use an inquiry form, the site may collect your name, email address, optional company or organization name, optional phone number, project type, message, selected language and the page from which the inquiry was sent.

Technical information may also be processed automatically when you access the site, such as IP address, browser or device information, request timestamps and security signals. This information is generally processed by the infrastructure needed to deliver and protect the website.

Why the information is used

Inquiry information is used to respond to you, understand the requested project, prepare a quotation or proposal, communicate about a possible collaboration and manage an ongoing professional relationship.

Technical information is used to operate, secure, troubleshoot and protect the website, including preventing abuse, automated attacks and fraudulent submissions. The site may also record a limited first-party event when a project inquiry is successfully submitted, together with the page path and project category, without advertising cookies or cross-site profiling.

• Responding to project and collaboration inquiries.
• Preparing estimates, availability information or project discussions.
• Maintaining website security and reliability.
• Complying with legal obligations or establishing, exercising or defending legal claims where necessary.

Legal basis

Depending on the context, processing may be based on taking steps at your request before entering into a contract, performance of a contract, legitimate interests in operating and protecting the website and business, compliance with legal obligations, or consent where consent is specifically requested.

Where European data-protection rules apply, the relevant GDPR lawful bases apply. Processing in Albania is also subject to Law No. 124/2024 “On the Protection of Personal Data”.

Service providers

The website uses third-party infrastructure where needed to publish, protect or operate the site and its media. These providers may process limited technical information according to their own roles and privacy terms.

• Cloudflare — website delivery, hosting infrastructure, security and abuse protection.
• YouTube — embedded video using Privacy Enhanced Mode through youtube-nocookie.com.
• Sanity — content-management infrastructure where applicable to website content or assets.
• Microsoft Clarity — behavior analytics loaded automatically in no-consent mode for basic page-view and interaction measurement.
• Email delivery infrastructure — used to deliver inquiry messages submitted through the contact form.

Embedded video

YouTube videos are embedded using youtube-nocookie.com, YouTube’s Privacy Enhanced Mode. Loading or interacting with a YouTube player can still cause information to be transmitted to YouTube or Google according to their policies.

The site does not intentionally install Google Analytics, Meta Pixel or advertising tracking code. Microsoft Clarity loads automatically in no-consent mode for basic page-view and interaction analytics. A limited first-party event may also be logged server-side when a project inquiry is successfully submitted; these functions are not used for advertising profiling on this site.

Optional analytics

Microsoft Clarity loads automatically on visits in no-consent mode to provide basic page-view and interaction analytics without persistent cross-page session continuity. Contact forms are explicitly masked from Clarity recordings.

Advertising storage remains disabled. There is no analytics consent popup, banner or choice control on the site.

How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to an inquiry, managing a project or professional relationship, maintaining appropriate business records and meeting legal, accounting or dispute-related requirements.

Information that is no longer required is deleted, anonymized or allowed to expire in accordance with the systems through which it is processed.

Your rights

Subject to the law that applies to your situation, you may have rights to request access to your personal information, correction, deletion, restriction of processing, objection to certain processing, data portability and withdrawal of consent where processing is based on consent.

You may also have the right to lodge a complaint with a competent data-protection authority. In Albania, the supervisory authority is the Commissioner for the Right to Information and Protection of Personal Data.

International processing

Some service providers may process information outside Albania or your country of residence. Where required, transfers are handled under safeguards or legal mechanisms applicable to the relevant provider and processing activity.

Changes to this policy

This policy may be updated when the website, its services or legal requirements change. The current version and its update date will be published on this page.